Trapstar Receipt Generator

RETURNS POLICY

If you are not fully happy with the goods you have received, you can return them to us within 28 days of receipt, providing they are in original resalable condition. Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. Please ensure you enclose a completed returns form with your order. Ensure your return is well packaged and meets all the conditions outlined on our Returns Policy page online. Returns should be shipped with a service that provides a tracking number (Royal Mail Tracked or Special Delivery are advised) and insurance, as we are not responsible for delayed or lost packages. Enclose the completed returns form with your goods and return it to the following address:

For all international returns or exchanges, please email [email protected] to arrange the return or exchange of an order. Additional costs may be incurred.

For further assistance, please email us at [email protected] or call us during business hours on: +44 (0) 20 3915 3703
Monday–Friday 09:00–16:00 BST; Saturday–Sunday 12:00–16:00 BST

*You can download a returns form from our website, or use this sheet and select the reason below and specify whether you would like an exchange or refund.