Générateur de reçus Trapstar

POLITIQUE DE RETOUR

If you are not fully happy with the goods you have received, you can return them to us within 28 days of receipt, providing they are in original resalable condition. Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. Please ensure you enclose a completed returns form with your order. Ensure your return is well packaged and meets all the conditions outlined on our Returns Policy page online. Returns should be shipped with a service that provides a tracking number (Royal Mail Tracked or Special Delivery are advised) and insurance, as we are not responsible for delayed or lost packages. Enclose the completed returns form with your goods and return it to the following address:

Pour tout retour ou échange international, écrivez à [email protected] afin d'organiser le retour ou l'échange. Des frais supplémentaires peuvent s'appliquer.

Pour toute assistance, écrivez-nous à [email protected] ou appelez-nous pendant les heures d'ouverture au : +44 (0) 20 3915 3703
Lundi–vendredi 09:00–16:00 BST ; samedi–dimanche 12:00–16:00 BST

*Vous pouvez télécharger un formulaire de retour sur notre site ou utiliser cette feuille, choisir le motif et indiquer si vous souhaitez un échange ou un remboursement.